BI and CRM can help organizations to better achieve goals
Advancements in customer relationship management (CRM) and business intelligence (BI) software have the potential to empower any organization to derive more meaning from data. more
Mobile CRM transforming client communications
Organizations are continually looking to improve client communications to develop stronger, more loyal relationships. more
Integrated social analytics invaluable to stronger client relationships
Social media has provided organizations with a new platform for understanding and interacting with existing as well as potential clients. more
Maximizing value of CRM and BI demands customized implementation
Customer relationship management (CRM) systems and business intelligence (BI) tools have become inarguably an important aspect of any organization for keeping track of information and gaining deeper insight for marketing, sales and other purposes. more
Experts say social is changing data management requirements
The key to gaining a competitive advantage is empowering all departments to improve decision-making by enhancing the accessibility of information. more
Mobile CRM value lies in data integration, process adaptation
As more people have come to rely on smartphones and other devices for researching, shopping, and engaging, many organizations are looking to capitalize on mobile customer relationship management (CRM) programs to gain a better understanding of these behaviors. more
